Shipping
We typically ship products within 72 hours of receiving your order.
We are not responsible for any kind of shipping courier issues (e.g. delayed delivery, delivered but missing, lost in transit, delivered to wrong address, etc.). However, we will do our best to resolve them with our couriers and customers.
We are not responsible for any customs, VAT, or import taxes.
Returns
Given the product is either sealed or unused, we accept returns up to 14 days of receipt. Customers will be responsible for the cost of shipping. Once the return has been received, we will issue a refund back to your original payment method. If you'd like to initiate a return, please use the form on the Contact page. The subject line should read "Return - Order #".
Cancellations
Orders may be cancelled at any time prior to shipping. However, all cancellations will incur a 3% cancellation fee. If you'd like to cancel an order, please use the form on the Contact page. The subject line should read "Cancellation - Order #".